COVID-19 UPDATE: It's business as usual. Standard turnaround is still 3 - 4 weeks 🧦

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DESIGNING YOUR SOCKS

You can submit a new design request using this form. You can submit as many designs as you like, there's no obligation to place an order.

Need to revise an existing design? Use this form. You can revise your design as many times as you need.

Both forms submit your requirements directly to our design team, who will return a high-definition mockup to you within 2 working days.

We're also happy to receive design requests via email. Just send your artwork and ideas to support@teamfeet.com

Nope! You can use our design process to test out as many ideas as you like. It's a great way to see what's possible 😁

We'll support most design ideas you send our way, with a couple of exceptions:

Obviously we can't use any logos you don't have the rights to use (so you can't just design a custom sock with your favourite team logo, for example).

We can convert most images into a format suitable for printing/embroidery/knitting, however if the quality is too low we'll get in touch to request something better. Where possible, try to submit the original artwork files for your logo.

We're not prudes, but we may also reject images deemed indecent or profane. Let's keep it nice people.

Of course! While we primarily cater for active teams, we can produce socks for anyone happy to order more than 15 pairs at a time.

We also sell a range of official pro team socks can be purchased in single pairs.

ORDERING YOUR SOCKS

We offer a range of custom socks as well as a growing collection of pro team socks.

Custom socks are only sold in bulk, with minimums starting at just 15 pairs per style and size. 

Any single sock being produced at our factory must be done in a quantities of at least 15 pairs.

Pro Team Socks are available in single pairs.

Our custom sock pricing works on a base price with tiered discounts based on the number of socks ordered. The more socks in your cart, the more you save!


30 - 59 pairs: 10% OFF
60 - 119 pairs: 12% OFF
120 - 239 pairs: 14% OFF
240 - 499 pairs: 16% OFF
500+ pairs: 18% OFF

Pricing for each available base and quantity can be viewed here. Just select your preferred style, quantity and order currency to estimate your order.

Free shipping is now available on all custom orders.

Great! Simply get in touch to confirm your order requirements and we'll get everything organised for you.

Our preferred process is to create an online order page within our Customer Designs collection. Your page can be locked upon request.

We're also happy to process your order via a digital invoice if requested.

While we like to showcase the designs being created by our customers, orders of these socks will only be permitted by the orignial requestor. If you would prefer your custom sock to not feature on our site just let us know.

Pro Team Socks can be ordered by everyone, however some collections are only for wholesale accounts at this time.

Yes we do!

Approved wholesale accounts will receive a larger volume discount on our retail prices. Please note that our RRP is just a guide. You're welcome to set your own pricing for your specific market.

Wholesale customers are invited to use our design process free of charge. This provides limitless mockups for use with your customer base. Approved orders will be transitioned to a password-protected collection on our website.

- MOQ for whoelsale accounts is 30 pairs (this can be smaller orders batched together).

- Upfront payment is required for all orders unless otherwise negotiated.

- Custom packaging is available upon request

- We reserve the right to approve and remove wholesale accounts at our discretion.

Further details can be discussed at wholesale@teamfeet.com

We offer Afterpay and Zip Pay as BNPL options for customers in Australia (other countries coming soon).

We can also offer a pre-sale features on our custom socks. Please contact us to discuss this option.

We do not offer partial or deferred payments.

SHIPPING YOUR SOCKS

Standard turnaround time is 3 - 4 weeks for custom orders.

Pro Team socks are usually delivered within 5 - 10 working days.

Custom samples can usually be delivered within 2 weeks.

Need your socks pronto? Looks like you'll need a rush order.

For a flat fee of $50 USD our factory will expedite production of your order and have your socks to you within 2 - 3 weeks.

Each pair will be packed in a clear poly bag with a size label applied to the outside. If you would prefer to have your socks packed without packaging we're happy to oblige.

Smaller orders will be shipped in one or more satchels. Larger orders will be shipped in boxes.

OTHER SOCK STUFF

Team Feet HQ is based in Australia. All our socks are proudly manufactured in the Philippines.

We ship worldwide and offer pricing in $AUD, $USD, £GBP, $CAD, €EUR and $NZD.

In general we prefer communication via email. We also have a live chat widget on our site during specfic business hours. We look forward to hearing from you!